Remote Management and Monitoring Services

Our remote management and monitoring services offer end-user support for routine technical issues, including but not limited to printing, networking, hardware performance, email, and internet connectivity problems. These services do not cover critical incidents such as data breaches, viruses, hardware failures, architectural design or revisions, malware, ransomware, or any form of disaster recovery. LEMS is not liable for any data loss.

Firearm Sales and Returns

All firearm sales are final unless a written agreement states otherwise. Returns of NFA (National Firearms Act) items incur a 25% restocking fee to cover handling and ATF paperwork. LEMS may substitute items within the same category based on current inventory and vendor availability. Quotes are valid for 30 days unless otherwise noted. Full payment is due prior to delivery or within 30 days of delivery, with additional fees applied for late payments unless alternative written arrangements are made. All transactions comply with applicable local, state, and federal laws. Ammunition prices are subject to change without prior notice.

Late Fee Terms and Conditions

Payment Due Date

All invoices are due within 15 days from the date of issuance unless otherwise specified in the invoice in writing or in contract. Payments must be made in full by the due date to avoid late fees.

Late Payment Policy

If payment is not received by the due date, a late fee will be applied to the outstanding balance. Late fees are intended to encourage timely payment and cover administrative costs associated with delayed payments.

Late Fee Structure

  • Initial Late Fee: A flat fee of $25 will be applied if payment is not received within 7 days after the due date.
  • Additional Late Fees: For each additional 30 days that the invoice remains unpaid, an additional late fee of $50 will be applied monthly.

Notification

Customers will be notified via email or written notice of any late fees applied to their account. It is the customer’s responsibility to ensure contact information is up to date to receive such notifications.

Grace Period

A 7-day grace period is provided after the due date, during which no late fees will be applied. Payments received within this grace period will be considered on time.

Disputes

If you believe an invoice or late fee has been applied in error, please contact our billing department within 14 days of receiving the invoice or late fee notice. Disputes will be reviewed, and any corrections will be made promptly if warranted.

Non-Payment Consequences

Failure to pay the outstanding balance, including late fees, within 60 days of the due date may result in:

  • Suspension of services or account access.
  • Referral to a collection agency.
  • Additional collection fees or legal costs, which will be the responsibility of the customer.

Payment Methods

Payments can be made via check or credit card. All payments must be made in USD unless otherwise specified.

Amendments

These terms and conditions are subject to change with 30 days’ written notice to customers. Continued use of services after such changes constitutes acceptance of the revised terms.

Contact Information

For questions or concerns regarding billing or late fees, please contact our billing department at sales@lems.online.